"This journey has meet and greet included which means that we'll meet you at the location specified or at the arrivals area if you're getting picked up from an airport.
I was expecting to be met at the arrivals area as advised in your email confirmation, see above. The taxi driver called me and after some confusion due to language difficulties I made my way to the car pick up point where I found my taxi. Perhaps your email advice should say to make your way to the pick up point to meet your taxi then a text with the bay and car reg for ease of identifying your taxi. OTherwise, driver was pleasant and journey was comfortable."